Please allow 7-21 business days for delivery.
Please allow extra time for delivery during sales events and holidays due to a high volume.
We ship orders Monday – Friday in the order they are received.
*orders placed after 12pm Friday may not be processed until the following Monday.
*Free Shipping is available to all orders over $200 in the USA when selected during checkout. (*Hawaii not included).
Rate varies on orders under $200
We do our best to keep our inventory well stocked, however most of our products are imported from Russia and due to customs/shipping delays some fast-selling products may occasionally be on backorder (unfortunately our website stock status does not sync to our in-store sales)
RETURNS & EXCHANGES
We understand that you may have changed your mind or wish to exchange a product. We accept returns within 14 days of delivery on any unused unopened items. Unfortunately due to health reasons we cannot accept returns of products after the packaging has been opened. Please contact via email at firstname.lastname@example.org prior to returning your goods.
Upon receipt of the returned items and review of their condition we will issue a full refund of the purchase price less a 15% restocking fee. Please note that all shipping expenses for returns are your responsibility.
We recommend using a service that provides insurance and full tracking on your return to ensure it arrive safely.
RETURN SHIPPING ADDRESS
1400 Chain Bridge road #100 McLean, VA, USA
If you have any questions regarding your order, please feel free to contact us at:
email@example.com or call 571-992-4006